Cookie Policy

M2A DocAssist

Last updated: December 23, 2024Version: 1.3

M2atech Solutions Inc. ("M2A DocAssist", "we", "our") is committed to protecting your privacy and being transparent about the technologies used on our platform.

This Cookie Policy explains what cookies are, which cookies we use (and do not use), why we use them, and how you can manage your preferences.

Our principle: minimal data collection, no tracking, no advertising, full respect of your privacy.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help websites:

  • Maintain secure login sessions
  • Protect against security attacks
  • Remember basic preferences (such as language or theme)

Cookies can be:

  • First-party cookies (set by M2A DocAssist)
  • Third-party cookies (set by external services – we strictly limit these)

2. Our Commitment: No Tracking, No Advertising

M2A DocAssist does NOT use tracking or advertising cookies.

We explicitly do NOT use:

  • Google Analytics or similar analytics tools
  • Advertising or retargeting cookies
  • Social media tracking pixels
  • Behavioral profiling or cross-site tracking
  • Session recording tools

We do not track users across websites.

3. Cookies We Use

3.1 Strictly Necessary Cookies (Required)

These cookies are essential for the secure operation of the Platform and cannot be disabled while using M2A DocAssist.

They are used only for authentication and security.

PurposeDescriptionDuration
AuthenticationKeeps you securely logged inSession / limited duration
Session securityProtects against unauthorized accessSession
CSRF protectionPrevents malicious request forgerySession

These cookies:

  • Are first-party only
  • Are never used for tracking
  • Do not store marketing or profiling data

3.2 Functional Preferences (Optional)

We use limited local browser storage to improve user experience. These preferences are optional.

PreferencePurposeRetention
LanguageRemembers English or French preferenceUntil changed
ThemeRemembers light or dark modeUntil changed

You may disable or delete these preferences at any time without affecting core platform functionality.

4. Cookies We Do NOT Use

For clarity and transparency, we do not use:

  • Analytics cookies
  • Advertising cookies
  • Social media tracking cookies
  • Marketing or retargeting cookies
  • Behavioral profiling technologies

5. Third-Party Cookies

Payments (Stripe)

During payment or billing updates, you may be redirected to Stripe's secure hosted payment pages.

Stripe may set its own cookies only on its payment pages, not on the M2A DocAssist application.

These cookies are used for:

  • Fraud prevention
  • Secure payment processing

M2A DocAssist does not control these cookies.

For more information, see: https://stripe.com/privacy

6. Managing Cookies

Via Your Browser

You may manage or delete cookies using your browser settings:

  • Chrome: Settings → Privacy & Security → Cookies
  • Firefox: Settings → Privacy & Security
  • Safari: Preferences → Privacy
  • Edge: Settings → Cookies and site permissions

Blocking essential cookies will prevent you from logging in, as authentication cookies are required for security.

Via M2A DocAssist

Optional preferences (language, theme) can be changed anytime in your account settings.

7. Cookie Retention

  • Essential cookies: Deleted automatically after logout or session expiration
  • Functional preferences: Stored until changed or deleted by you
  • Account deletion: All associated cookies and preferences are removed

8. Changes to This Policy

We may update this Cookie Policy to reflect:

  • Regulatory changes
  • Security improvements
  • Platform updates

Minor: Minor changes: Effective immediately

Material: Material changes: Advance notice provided where required

The "Last updated" date will always reflect the latest version.

9. Contact

For questions regarding this Cookie Policy:

M2atech Solutions Inc.

Data Protection Officer: Abdoulaye Mohamed Ahmed

Email: contact@m2adoc.com

Phone: 506 850 6548

Website: m2adoc.com

Response time: within 5 business days.

10. Summary

What we use:

  • Essential cookies only
  • Optional functional preferences

What we do NOT use:

  • No tracking
  • No advertising
  • No profiling

11. Acceptance

By using M2A DocAssist, you accept the use of strictly necessary cookies required for secure operation.

If you do not accept essential cookies, you will not be able to use the platform.